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ABOUT PROTOCOL

Protocol’s service offering is built on long-term client relationships, a personalised service, based on a detailed understanding of every client’s needs, hopes and aspirations. Quality financial advice is not achieved through a computer screen relationship.

 

As an Independent Financial Adviser, Stephen isn’t tied to any product providers, enabling Protocol’s clients to benefit from unbiased advice and access to a broad range of financial markets and instruments.

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THE TEAM

Stephen Horswell
Financial Adviser

Stephen has lived in Devon and Cornwall all his life and is currently based in Torquay. His main specialisations lie in the areas of retirement and investment planning, regularly involving, drawdown pensions, inheritance tax planning and lifetime mortgages. Stephen enjoys watching sport and sharing his Arsenal season tickets.

Kate Elkins
Operations Manager & 
Paraplanner

In addition to leading Protocol's administration team, Kate is Protocol's Paraplanner which involves research and writing advice reports. Kate has been with Protocol since 2018 and is working towards a Diploma in Regulated Financial Planning.

Holly King
Administrator

Holly looks after Steve's diary and is often the first point of contact for clients contacting Protocol, as well as coordinating meetings and keeping client records up to date.
Holly is an avid reader and aspires to become a pub quiz champion.
Elsie Taylor
Apprentice Paraplanner

Elsie is studying for her Diploma in Regulated Financial Planning under an apprenticeship and is interested in creating bespoke financial plans by building personal relationships with clients. Elsie is a keen paddleboarder and can often be found in the middle of Torbay outside of work.
James Young
Apprentice Paraplanner

James is studying for his Diploma in Regulated Financial Planning under an apprenticeship and has a passion for fund research. James is a car enthusiast and dreams of one day owing a Mercedes.

Protocol Capital Management Ltd is registered in England and Wales at Wellfield House, Nut Bush Lane, Torquay, TQ2 6LE under company registration number 5048430.

Protocol Capital Management Ltd is authorised and regulated by the Financial Conduct Authority.

Registered office: Wellfield House, Nut Bush Lane, Torquay, TQ2 6LE.

FCA number 400263

The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted to customers in the UK. The Financial Conduct Authority does not regulate taxation advice. To visit the FCA website - money made clear please click here. To verify our status with the FCA click here and key our FCA number 400263. The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.or

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